Privacy Policy

TESOL / TEFL – A 120-Hour Certification Course (“TESOL/TEFL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of learners, website visitors, applicants, and other individuals who use our Services.

This Privacy Policy explains how we may collect, use, store, protect, and disclose personal information when you access our website, create an account, enroll in a course, communicate with us, complete assessments, receive a certificate, or use our certificate verification services.

By using our website or Services, you acknowledge that you have had the opportunity to read and understand this Privacy Policy.

Depending on how you use our Services, we may collect information such as:

We seek to collect information that is reasonably necessary for the operation of our Services and the purposes described in this Policy.

• Personal information, including your name and information you provide during registration or enrollment;
• Contact information, such as email address and other contact details you voluntarily provide;
• Account information and login-related information;
• Course and enrollment information;
• Learning information, including course progress and completion records;
• Assessment information, including examination attempts, grades, and results;
• Certification information, including certificate details, completion date, result or classification, and certificate identification information;
• Communications and support information;
• Technical or device-related information processed when you use our website or platform; and
• Information stored in your browser or device as described in this Privacy Policy.

We may use personal information to:

• Create and manage learner accounts;
• Process course enrollment;
• Provide access to course materials and learning services;
• Track learning progress and course completion;
• Administer quizzes, examinations, and assessments;
• Record grades and results;
• Issue and manage certificates;
• Provide certificate verification services;
• Respond to questions, requests, and support inquiries;
• Communicate with learners about enrollment, courses, accounts, or Services;
• Maintain the security and integrity of our website and learning platform;
• Detect, prevent, and investigate fraud, unauthorized access, academic misconduct, or misuse;
• Improve the functionality and quality of our Services;
• Comply with applicable legal requirements; and
• Perform other purposes reasonably related to providing and administering our Services.

We process personal information in accordance with applicable privacy and data protection laws and regulations, including applicable provisions of the Philippines’ Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, where applicable.

Depending on the circumstances, processing may be necessary to provide requested Services, fulfill enrollment-related obligations, comply with legal requirements, protect legitimate interests, maintain security, or based on consent where consent is required.

To administer our certification programs, we may maintain records associated with a learner’s enrollment, course progress, assessment attempts, grades, completion status, and certificate.

Certificate information may also be used to provide certificate verification services. Information displayed through a certificate verification service may be accessible to individuals or organizations seeking to verify the authenticity of a certificate.

We may retain certification and academic records for as long as reasonably necessary for legitimate administrative, verification, legal, security, and recordkeeping purposes.

Our learning platform may store certain learning-related information within the browser environment or device being used to access the platform.

This may include:

Using another browser or device, a private/incognito session, or clearing browser storage may cause certain information to become unavailable.

Learners should avoid clearing relevant browser storage or changing devices without first confirming whether their course information can be transferred or recovered.

This browser or device storage may be separate from information maintained in other administrative systems.

• Learning progress;
• Examination attempts;
• Enrollment information; and
• Certificate-related information.

If you voluntarily use our Fast Track Services, authorized administrators may need to access your account or course environment for the limited purpose of assisting with course completion or providing the requested Fast Track Service.

Such access should be limited to what is reasonably necessary to provide the requested service, maintain course records, and administer the program.

Learners should not share their account credentials with unauthorized individuals.

Where our website provides a certificate verification service, certain certificate-related information may be displayed or made available to a person or organization using the verification service.

The information may include details necessary to confirm the authenticity and status of a certificate, such as the learner’s name, certificate information, course title, completion information, result or classification, or verification status.

We may correct, update, suspend, or invalidate verification information where necessary, including in cases involving incorrect information, fraud, unauthorized issuance, academic misconduct, duplicate or manipulated certificates, or other circumstances affecting certificate validity.

Where payments are processed through third-party payment providers, payment transactions may be handled by those providers in accordance with their own terms and privacy policies.

We may receive information necessary to confirm or administer a transaction, such as payment status, transaction reference, or other relevant transaction information.

We do not intend to collect or retain complete payment card information unless specifically required and lawfully handled for an applicable payment process.

Our website or learning platform may use cookies, browser storage, local storage, or similar technologies to support essential website functions, maintain sessions, remember preferences, provide learning functionality, improve performance, or understand how our Services are used.

You may be able to control certain browser storage or cookie settings through your browser. Disabling or clearing certain storage may affect the functionality of the learning platform.

We do not sell personal information to third parties for their independent marketing purposes.

We may disclose or provide access to personal information where reasonably necessary to operate our Services, including to:

• Authorized administrators and personnel who need the information to perform their duties;
• Service providers supporting website hosting, platform operation, communications, payment processing, security, or other operational functions;
• Organizations or individuals using our certificate verification service, to the extent certificate-related information is made available for verification;
• Professional advisers, auditors, or legal representatives where reasonably necessary;
• Government authorities, regulators, courts, or law-enforcement bodies where required or permitted by law; and
• Other parties where you have provided appropriate consent or where disclosure is otherwise permitted by applicable law.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining course and certification records, supporting certificate verification, resolving disputes, preventing fraud, maintaining security, and complying with legal or administrative obligations.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Certain course, assessment, and certificate records may need to be retained for a longer period to support legitimate verification and recordkeeping purposes.

We take reasonable organizational, technical, and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, online platform, electronic transmission, or storage system can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and using appropriate security practices when accessing our Services.

Subject to applicable law and lawful limitations, you may have rights concerning your personal information, including the right to be informed about processing, access personal information held about you, request correction of inaccurate information, object to or restrict certain processing where applicable, request deletion or blocking where permitted by law, withdraw consent where applicable, request data portability where applicable, and lodge a complaint with the appropriate privacy or regulatory authority.

Requests will be evaluated and handled in accordance with applicable law. Certain information may need to be retained where required for legal, security, certification, verification, or legitimate recordkeeping purposes.

Our Services are intended for individuals who are legally able to use the Services and provide the information required for enrollment.

We do not knowingly seek to collect personal information from children in circumstances where collection is prohibited by applicable law. If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us so that we can review the matter and take appropriate action where necessary.

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

We are not responsible for the privacy practices, content, security, or policies of third-party services that we do not control.

Some service providers or technologies used to operate our Services may process information outside the Philippines.

Where personal information is transferred, stored, or processed in another jurisdiction, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy requirements and appropriate safeguards, where required.

If we become aware of a personal data breach or security incident affecting personal information, we will assess and respond to the incident in accordance with applicable law and regulatory requirements.

Where notification is legally required, we will provide the appropriate notifications within the periods and in the manner required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be published on our website together with a revised effective date.

Your continued use of our Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Policy, to the extent permitted by applicable law.

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about the handling of your personal information, please contact us through our official contact information.

Email:

Website: